\n<\/p>\n
Editor\u2019s note:<\/i><\/b> Today\u2019s post is by Carlos Eduardo Jacinto da Silva, Information Security Manager at<\/i> Brink’s Brazil<\/i>, the S\u00e3o Paulo-based office. The Brink\u2019s Company is a leading global provider of cash and valuables management, digital retail solutions and ATM managed services.<\/i><\/p>\n
Whether we\u2019re physically delivering funds to banks or supporting digital transfers online, safety and security are always top of mind at Brink\u2019s. And with our teams more mobile than ever, we needed a new way to manage and protect sensitive data beyond our corporate networks. Android Enterprise, which offers easy management tools and deployment features like zero-touch enrollment, checked all the boxes for our business.<\/p>\n
In addition to ATM services, cash management and payment solutions, Brink\u2019s transports valuables in the armored trucks you see on streets around the world. Since our drivers rely on their devices to access pickup and delivery directions, ease of use and secure remote access were both high on our list of must-haves.<\/p>\n
Urmobo, an Android Enterprise mobility management partner based in Brazil, was already providing important features for our devices like remote access, proxy configuration and customizable kiosk. To complement and even enhance these capabilities, Urmobo suggested adding Android Enterprise as our mobility platform. Using Urmobo\u2019s zero-touch configuration and Android Enterprise\u2019s zero-touch enrollment, we quickly deployed 300 Android tablets equipped with Chrome browser in Brink\u2019s armored trucks. With Urmobo and Android Enterprise\u2019s inherent security and ease of management, maintaining our more than 2,000 devices requires minimal IT support, resulting in even more time saved for other projects.<\/p>\n
In the past, our IT team had difficulty managing devices. They used chats and screenshots to provide support, which slowed down productivity and operations. If that method didn\u2019t solve the problem, employees would have to send in their devices to troubleshoot the issue and IT would have to send devices back \u2014 which was all very time-consuming.<\/p>\n
With Android Enterprise\u2019s remote access tools, we\u2019ve replaced our slow chat and screenshot support setup. A typical employee tech support session now only takes about five minutes, compared to as much as an entire day with our previous model.<\/p>\n
Managing apps and permissions is an important requirement for us, since we\u2019re dealing with customers\u2019 sensitive financial information. With Android Enterprise, we have more flexibility to manage the applications and permissions on our corporate Samsung mobile devices.<\/p>\n
Android Enterprise\u2019s centralized management allows us to customize and block certain applications or devices as needed. Now we can manage and approve which apps employees download onto their corporate devices and push out app updates to ensure they\u2019re using the safest versions. And if devices are lost or stolen, we can even wipe them remotely.<\/p>\n
We love adopting technology that makes everyone happy. In our case, customers say their experiences with Brink\u2019s employees are fast and efficient, and our teams find it easy to set up accounts and get support when they need it. It’s clear adopting Android Enterprise was a win for us in many ways.<\/p>\n
Want to learn more? Take a tour of Android Enterprise with our<\/i> guided demo<\/i>.<\/i><\/p>\n<\/div>\n