{"id":20841,"date":"2025-10-21T13:28:32","date_gmt":"2025-10-21T13:28:32","guid":{"rendered":"https:\/\/scannn.com\/helping-older-adults-avoid-online-scams\/"},"modified":"2025-10-21T13:28:32","modified_gmt":"2025-10-21T13:28:32","slug":"helping-older-adults-avoid-online-scams","status":"publish","type":"post","link":"https:\/\/scannn.com\/lv\/helping-older-adults-avoid-online-scams\/","title":{"rendered":"Helping Older Adults Avoid Online Scams"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p><span style=\"font-weight: 400\">According to the <\/span><a href=\"https:\/\/www.ic3.gov\/AnnualReport\/Reports\/2024_IC3Report.pdf\"><span style=\"font-weight: 400\">FBI\u2019s 2024 Internet Crime Report<\/span><\/a><span style=\"font-weight: 400\">, people aged 60 and over in the US lost a combined $4.8 billion to fraud in 2024 alone. Criminals use a variety of tactics to gain trust and in certain circumstances compromise people\u2019s online accounts, often with the goal of targeting their close contacts for scams.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">This Cybersecurity Awareness Month, as part of our ongoing global anti-scam awareness campaign, we\u2019re sharing the latest trends in scams targeting older adults, new safety tools, and tips for how to spot and avoid scammers online.<\/span><\/p>\n<h2>Scams to Watch Out For<\/h2>\n<p><span style=\"font-weight: 400\">In addition to our ongoing investigations, we partnered with open source researchers at <\/span><a href=\"http:\/\/graphika.com\/vulnerability-vultures\"><span style=\"font-weight: 400\">Graphika<\/span><\/a><span style=\"font-weight: 400\"> to find and disrupt scams targeting older adults across the Internet. Where these scams showed up on our apps, we took action: blocking scammers\u2019 websites on our platforms and taking down their accounts.\u00a0<\/span><b\/><\/p>\n<ul>\n<li><b>Fake home remodeling services and debt relief: <\/b>Scammers created websites designed to solicit personal information under the pretense of providing fictitious government benefits for senior citizens, including debt relief and low- or no-cost home renovations. They attempted to drive people to these websites using online ads, including on Facebook and Google.<\/li>\n<\/ul>\n<ul>\n<li><b>Fraudulent money recovery services: <\/b>Scammers created websites impersonating the FBI\u2019s Internet Crime Complaint Center\u2019s (IC3) official site under the pretense of helping people recover funds, including from crypto scams. They also ran inauthentic accounts across many services, including Facebook, Instagram, Telegram, Threads, TikTok, YouTube, and X, posing as officials who can help fraud victims recover their money.<\/li>\n<\/ul>\n<ul>\n<li><b>Fake customer service support: <\/b>Scammers created online accounts and Facebook Pages posing as customer service representatives for airlines, travel agencies, banks, and others. They responded to comments under the official brands\u2019 posts in an attempt to redirect people to DMs or Google Forms under the pretense of processing the refund.<\/li>\n<\/ul>\n<h2>Tips for Older Adults: Staying Safe From Common Scams<b\/><\/h2>\n<ul>\n<li><b>Be cautious with unsolicited messages or calls. <\/b><span style=\"font-weight: 400\">Never share personal or financial information like your Social Security number or account numbers in response to unexpected calls, emails, or texts. Legitimate companies and government agencies won\u2019t ask for this information out of the blue.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Pause and check in with people you trust.\u00a0 <\/b><span style=\"font-weight: 400\">Scammers often create a false sense of urgency or panic. If someone pressures you to act quickly or keep things secret, that\u2019s a red flag. Take a moment, and talk to someone you trust before responding.<\/span><\/li>\n<li><b>Use official customer service channels. <\/b><span style=\"font-weight: 400\">If you need help, always call the company\u2019s official hotline or go to their website to find their contact info. Don\u2019t click on links in emails or texts, and avoid posting complaints on public forums \u2014 scammers look for these opportunities.<\/span><\/li>\n<\/ul>\n<h2>Tips<b> for Families to Help Older Adults in Their Lives Stay Safe Online<\/b><\/h2>\n<h6><em><span style=\"font-weight: 300\">The <\/span><a href=\"https:\/\/www.aarp.org\/money\/scams-fraud\/about-fraud-watch-network\/\"><span style=\"font-weight: 300\">AARP\u2019s Fraud Watch Network<\/span><\/a> <span style=\"font-weight: 300\">provides resources and regularly hosts online events to help older adults spot and avoid common scams. They can report scams to local police, the <\/span><a href=\"https:\/\/reportfraud.ftc.gov\/?orgcode=NCOA\"><span style=\"font-weight: 300\">FTC, <\/span><\/a><span style=\"font-weight: 300\">or the FBI\u2019s <\/span><a href=\"http:\/\/ic3.gov\"><span style=\"font-weight: 300\">Internet Crime Complaint Center<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/em><\/h6>\n<h2><b>Taking Action Against Scammers<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Cross-border criminal networks continue to operate at scale globally and use sophisticated schemes to target people \u2014 including older adults \u2014 across many industries through messaging, dating apps, social media, crypto, and other apps. We continue to look for and block attempts by criminal syndicate-run scam centers to create accounts on our platforms. In the first half of 2025, our expert teams have detected and disrupted about 8 million accounts associated with scam centers across Myanmar, Laos, Cambodia, the United Arab Emirates, and the Philippines. In addition, we took action on over 21,000 Pages and accounts pretending to be customer support in an attempt to trick people into sharing their information.\u00a0<\/span><\/p>\n<h2>Working With Others to Protect People From Scams<\/h2>\n<p><span style=\"font-weight: 400\">Scammers constantly evolve their tactics to evade detection and rarely, if ever, target one single platform. This makes collaboration with law enforcement and within industries critical in our anti-scam efforts.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Meta is joining the <\/span><a href=\"https:\/\/www.fightelderfraud.org\/\"><span style=\"font-weight: 400\">National Elder Fraud Coordination Center<\/span> <\/a><span style=\"font-weight: 400\">(NEFCC), a nonprofit that brings together law enforcement, and companies like AARP, Amazon, Capital One, Google, Microsoft, and Walmart to combat fraud targeting older adults. We will be working alongside NEFCC members to combat fraud at the local, state, and national levels, focused on protecting older adults by sharing resources and\u00a0 supporting investigations into large-scale fraud operations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">As part of the Tech Against Scams Coalition (TASC), we recently worked with Match Group to disrupt Facebook Groups that claimed to be selling dating accounts to be used for scams. The scammers disguised Facebook Groups as being for \u201cdating support services.\u201d\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Earlier this month, we co-hosted the \u201c<\/span><a href=\"https:\/\/www.facebook.com\/bma.health\/posts\/live-%E0%B8%81%E0%B8%B4%E0%B8%88%E0%B8%81%E0%B8%A3%E0%B8%A3%E0%B8%A1%E0%B8%81%E0%B8%B2%E0%B8%A3%E0%B8%9D%E0%B8%B6%E0%B8%81%E0%B8%AD%E0%B8%9A%E0%B8%A3%E0%B8%A1-cyber-smart-senior\/1238114661684799\/\"><span style=\"font-weight: 400\">Cyber Smart Senior<\/span><\/a><span style=\"font-weight: 400\">\u201d training in Bangkok, to help equip over 100 Thai seniors and health center staff from 69 public health centers with vital online safety and digital literacy skills, including spotting and avoiding scams. This was held in partnership with the Bangkok Metropolitan Administration and Public Health Department, the Electronic Transactions Development Agency, the Cyber Crime Investigation Bureau of the Royal Thai Police, the National Police Television Station, and Kenan Foundation Asia.<\/span><\/p>\n<h2><b>Raising Awareness on Online Safety Around the World\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400\">We\u2019re running timely safety education efforts around the globe with our partners on an ongoing basis. Here are a few recent examples:<\/span><\/p>\n<p><span style=\"font-weight: 400\">In Europe, we partnered with a number of creators to raise awareness among older adults on how to spot and protect themselves from scams, including <\/span><a href=\"https:\/\/www.instagram.com\/p\/DPmPusaDaDK\/\"><span style=\"font-weight: 400\">Amanda Lamb<\/span><\/a><span style=\"font-weight: 400\"> and <\/span><a href=\"https:\/\/www.instagram.com\/reel\/DP_3wtZgnZE\/?igsh=eDBwYzI3YW1lYnBj\"><span style=\"font-weight: 400\">mum_and_a_mic<\/span><\/a><span style=\"font-weight: 400\"> in the UK, <\/span><a href=\"https:\/\/www.instagram.com\/reel\/DKRm2XAMNIF\/\"><span style=\"font-weight: 400\">oliva_sinhache<\/span><\/a><span style=\"font-weight: 400\"> in Spain, and <\/span><a href=\"https:\/\/www.facebook.com\/madrababcia?mibextid=wwXIfr\"><span style=\"font-weight: 400\">M\u0105dra Babcia<\/span><\/a><span style=\"font-weight: 400\"> and the SGH Warsaw School of Economics in Poland.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In India, we partnered with <\/span><a href=\"https:\/\/www.instagram.com\/reel\/DMuT2YtNbG0\/?utm_source=ig_web_copy_link&amp;igsh=YzA2OGU0YjhlMQ%3D%3D\"><span style=\"font-weight: 400\">Signboard_wala<\/span><\/a><span style=\"font-weight: 400\"> (a.k.a. guy with a signboard) and multiple comedy creators to drive scam awareness in public spaces using culturally relevant and visually impactful storytelling to highlight Meta\u2019s safety features like Two-Factor Authentication and Block and Report, and to share important digital safety lessons.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">As part of our<\/span> <a href=\"https:\/\/about.fb.com\/news\/tag\/scams\/\"><span style=\"font-weight: 400\">continuous efforts<\/span><\/a> <span style=\"font-weight: 400\">to protect people from scammers, we\u2019ll keep sharing regular updates about our work to counter scams more broadly, including safety tips and product updates across our apps.\u00a0<\/span><\/p>\n<h2><b>Our Latest Anti-Scam Tools\u00a0<\/b><\/h2>\n<p><b>On WhatsApp, we\u2019re launching warnings <\/b><span style=\"font-weight: 400\">when you attempt to share your screen with an unknown contact during a video call. We know scammers may pressure their targets to share their screen to trick people into giving away sensitive information including bank details or verification codes. With this new tool we give our users more context to spot and avoid scams.\u00a0\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/02_WA.jpg\"><img loading=\"lazy\" data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-44950\" src=\"https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/02_WA.jpg?resize=960%2C836\" alt=\"WhatsApp scam warning\" width=\"960\" height=\"836\" srcset=\"https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/02_WA.jpg?w=1920 1920w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/02_WA.jpg?w=300 300w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/02_WA.jpg?w=768 768w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/02_WA.jpg?w=1024 1024w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/02_WA.jpg?w=1536 1536w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/02_WA.jpg?w=1240 1240w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/02_WA.jpg?w=689 689w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\"\/><\/a><\/p>\n<p><b>On Messenger<\/b><span style=\"font-weight: 400\">, we\u2019re testing more advanced scam detection in chats. When this is enabled and a new contact sends a potentially scammy message, we warn you and give you an option to send recent chat messages for AI scam review. If a potential scam is detected, you will get more information on common scams, and we will suggest actions including blocking or reporting the suspicious account. Learn more <\/span><span style=\"font-weight: 400\"><a href=\"https:\/\/www.facebook.com\/help\/messenger-app\/1164256635594872?cms_platform=android-app&amp;helpref=platform_switcher\">here<\/a>.<\/span><\/p>\n<p><a href=\"https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/03_Chat-safety.jpg\"><img loading=\"lazy\" data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-44951\" src=\"https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/03_Chat-safety.jpg?resize=960%2C836\" alt=\"Messenger chat safety alert\" width=\"960\" height=\"836\" srcset=\"https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/03_Chat-safety.jpg?w=1920 1920w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/03_Chat-safety.jpg?w=300 300w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/03_Chat-safety.jpg?w=768 768w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/03_Chat-safety.jpg?w=1024 1024w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/03_Chat-safety.jpg?w=1536 1536w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/03_Chat-safety.jpg?w=1240 1240w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/03_Chat-safety.jpg?w=689 689w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\"\/><\/a><\/p>\n<p><b>On Facebook, Messenger, and WhatsApp, <\/b><span style=\"font-weight: 400\">you can set up<\/span> <a href=\"https:\/\/about.fb.com\/news\/2025\/06\/introducing-passkeys-facebook-easier-sign-in\/\"><span style=\"font-weight: 400\">Passkeys<\/span><\/a><span style=\"font-weight: 400\"> to make it safer to sign in with the same fingerprint, face, or PIN you already use on your mobile device to verify your identity.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/04_Passkeys-login.gif\"><img loading=\"lazy\" data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-44952\" src=\"https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/04_Passkeys-login.gif?resize=960%2C836\" alt=\"Passkey login\" width=\"960\" height=\"836\"\/><\/a><\/p>\n<p><b>On <\/b><a href=\"https:\/\/www.facebook.com\/help\/securitycheckup\"><b>Facebook<\/b><\/a><b> and <\/b><a href=\"https:\/\/about.instagram.com\/safety\/account-security\"><b>Instagram<\/b><\/a><b>, you can use Security Checkup <\/b><span style=\"font-weight: 400\">to review your security settings and get recommendations on security actions like updating your password. <\/span><b>On WhatsApp<\/b><span style=\"font-weight: 400\">, <\/span><a href=\"https:\/\/faq.whatsapp.com\/143990998547188\/?cms_platform=android\"><span style=\"font-weight: 400\">Privacy Checkup<\/span><\/a> <span style=\"font-weight: 400\">guides you through important privacy settings \u2014 like deciding who can add you to groups \u2014 to help you choose the right level of protection, all in one place.<\/span><\/p>\n<p><a href=\"https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/05_Security-Checkup.jpg\"><img loading=\"lazy\" data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-44953\" src=\"https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/05_Security-Checkup.jpg?resize=960%2C836\" alt=\"Security checkup Facebook and Instagram\" width=\"960\" height=\"836\" srcset=\"https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/05_Security-Checkup.jpg?w=1920 1920w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/05_Security-Checkup.jpg?w=300 300w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/05_Security-Checkup.jpg?w=768 768w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/05_Security-Checkup.jpg?w=1024 1024w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/05_Security-Checkup.jpg?w=1536 1536w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/05_Security-Checkup.jpg?w=1240 1240w, https:\/\/about.fb.com\/wp-content\/uploads\/2025\/10\/05_Security-Checkup.jpg?w=689 689w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\"\/><\/a><\/p>\n<\/p><\/div>\n<p><script async defer crossorigin=\"anonymous\" src=\"https:\/\/connect.facebook.net\/en_US\/sdk.js#xfbml=1&#038;version=v5.0\"><\/script><script async defer src=\"https:\/\/platform.instagram.com\/en_US\/embeds.js\"><\/script><br \/>\n<br \/><br \/>\n<br \/><a href=\"https:\/\/about.fb.com\/news\/2025\/10\/cybersecurity-awareness-month-helping-older-adults-avoid-online-scams\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to the FBI\u2019s 2024 Internet Crime Report, people aged 60 and over in the US lost a combined $4.8 billion to fraud in 2024 alone. Criminals use a variety of tactics to gain trust and in certain circumstances compromise people\u2019s online accounts, often with the goal of targeting their close contacts for scams.\u00a0 This [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20842,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[123],"tags":[],"class_list":["post-20841","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-facebook"],"_links":{"self":[{"href":"https:\/\/scannn.com\/lv\/wp-json\/wp\/v2\/posts\/20841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scannn.com\/lv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/scannn.com\/lv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/scannn.com\/lv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scannn.com\/lv\/wp-json\/wp\/v2\/comments?post=20841"}],"version-history":[{"count":0,"href":"https:\/\/scannn.com\/lv\/wp-json\/wp\/v2\/posts\/20841\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/scannn.com\/lv\/wp-json\/wp\/v2\/media\/20842"}],"wp:attachment":[{"href":"https:\/\/scannn.com\/lv\/wp-json\/wp\/v2\/media?parent=20841"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/scannn.com\/lv\/wp-json\/wp\/v2\/categories?post=20841"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/scannn.com\/lv\/wp-json\/wp\/v2\/tags?post=20841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}