How AI can enhance customer service
Virtual assistants with a conversational presence have been shown to increase trust — and consequently also engagement — compared to purely text-based chatbots. Virtual agents can
Business insights and articles written by our team and others professionals
Virtual assistants with a conversational presence have been shown to increase trust — and consequently also engagement — compared to purely text-based chatbots. Virtual agents can
Editor’s note: Today, we released a report from inaugural Technology & Society Visiting Fellow Andrew McAfee on the potential economic impacts of generative AI. This
Digital Video Ad Revenue Projected to Reach $63B in 2024 New York – April 25, 2024 – Total digital video advertising spend, including Connected TV
WASHINGTON, DC – Interactive Advertising Bureau (IAB) is praising the order of an administrative law judge forcing the Federal Trade Commission (FTC) to rethink new
Here we go again… After months and months of promises, pinky promises, and stone-faced utterances of “No, we really really mean it this time!”, Google
April is National Poetry Month — the perfect time to discover your favorite poems. Whether you want to dive into a powerful sonnet or enjoy
The world of digital advertising is a minefield, and ad fraud is a relentless enemy out to sabotage your campaigns and siphon off hard-earned marketing
Leading Industry Organization Welcomes Cintia Gabilan, VP of Media Center; Arlene Mu, Assistant General Counsel, and Nadine Karp McHugh, Executive in Residence New York –
Our second-generation smart glasses, in partnership with EssilorLuxottica, have been flying off the shelves — they’re selling out faster than we can make them. And
At Meta, we’ve spent over a decade working to keep people safe online. In that time, we’ve developed numerous tools and features to help prevent