How AI can enhance customer service
Virtual assistants with a conversational presence have been shown to increase trust — and consequently also engagement — compared to purely text-based chatbots. Virtual agents can
Business insights and articles written by our team and others professionals
Virtual assistants with a conversational presence have been shown to increase trust — and consequently also engagement — compared to purely text-based chatbots. Virtual agents can
Editor’s note: Today, we released a report from inaugural Technology & Society Visiting Fellow Andrew McAfee on the potential economic impacts of generative AI. This
April is National Poetry Month — the perfect time to discover your favorite poems. Whether you want to dive into a powerful sonnet or enjoy
Combatting child sexual abuse and exploitation (CSAE) is profoundly important work for Google. We’ve invested significant resources in building detection technology, training specialized teams and
Looking to get outside more? There are a number of AI-powered Google tools that can help with that — from informing you about the local
AI can be a critical tool for students, educators and schools around the world — from bridging the gap in STEM literacy, to improving parent-teacher
Ed note: Today, Google and Alphabet CEO Sundar Pichai shared a number of structural changes to improve velocity and execution across the company. His note
It’s Financial Literacy Month — and what better time to check in on your financial hygiene? That includes looking into steps you can take to
“Did you just get a promotion and you’re excited or did you lose your car keys and you’re upset?” Megan says. “It matters what’s going
At the annual developer keynote, Google Cloud’s Chief Evangelist, Richard Seroter, and Sr. Developer Relations Engineer, Chloe Condon, explained how Google Cloud meets organizations where